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We provide real-time GPS tracking paired with live updates directly from drivers, ensuring complete visibility throughout transit. You’ll also receive updates on traffic conditions and potential delays that GPS alone might miss.
Our in-house claims team works tirelessly to resolve issues when freight is unexpectedly damaged. We advocate on your behalf, ensuring you get the support and resolution you deserve.
PODs are sent within minutes of delivery via a photo from our drivers. Official scanned PDFs are provided within 3-4 weeks alongside billing documentation.
All costs are provided upfront as an all-in rate, so there’s no guessing or surprise charges later. Standard layover and detention fees may apply, but we’ll always keep you informed of potential costs.
We prefer communication via email or phone. Each account is assigned a dedicated account manager to ensure fast and reliable responses to your inquiries.
Yes! Send your quote requests directly to operations@tractiontransport.com, and we’ll reply in 5 minutes or less with live options provided within 15 minutes. There’s no obligation to ship with us, and we appreciate the opportunity to help—even if it’s just for pricing.
Most quotes are live option rates, but we will honor rates for up to 2 weeks. We ALWAYS honor our rates, even if it means losing money, because we value trust and reliability with our customers.
As a domestic over-the-road logistics partner, we specialize in:
⦁ Expedited shipping for time-sensitive loads
⦁ TSA-compliant airport pickups and deliveries
⦁ Drayage, including transloading and final-mile delivery
⦁ White-glove services for delicate or high-value cargo
⦁ Oversized or specialized freight solutions
⦁ LTL and partial load management
Yes, we offer cross-border services, ensuring your shipments move seamlessly across the U.S., Mexico, and Canada while adhering to all regulatory requirements.
Absolutely. We have the expertise to manage tradeshow freight, ensuring timely delivery and minimal waiting costs. For oversized loads, our specialized operations team provides tailored equipment and logistics planning.
Our 24/7 in-office team proactively monitors all shipments, providing hourly updates and resolving potential issues before they impact delivery times.
You’ll receive live updates throughout the shipment process from a dedicated account manager, ensuring seamless communication and peace of mind.
Don’t hesitate to reach out to us at inquiry@tractiontransport.com . We’re always available to help!
