Terms of-use

Traction Transport

tractiontransport.com
600 3rd St SE, Unit 303, Cedar Rapids, IA 52403
Phone: 888-710-5894 | Email: operations@tractiontransport.com

Website Terms and Conditions of Use

Definitions

The Website (tractiontransport.com) and any associated applications or services provided by Traction Transport, LLC, its affiliates, subsidiaries, officers, employees, or authorized representatives (collectively referred to as “Traction Transport”) are governed by these Terms and Conditions of Use.

In General

Accessing or using this Website signifies your agreement to comply with these Terms and Conditions (“Agreement”). If you do not agree with the terms outlined here, you are not authorized to use this Website. Content on the Website is for personal and non-commercial use unless prior written consent is granted by Traction Transport.

You must be 18 years of age or older (or the legal age of majority in your jurisdiction) to access or use this Website.

Copyrights

All content and materials on this Website are protected by U.S. and international copyright laws. No content may be reproduced, distributed, modified, or republished without prior written permission from Traction Transport.

Individuals are permitted to print one copy of material from the Website for personal, non-commercial use, provided the content remains unaltered and retains all copyright notices. This permission terminates if these Terms are breached.

Trademarks

Any trademarks, logos, or service marks displayed on this Website are the exclusive property of Traction Transport. Unauthorized use of these trademarks is strictly prohibited.

To request permission to use Traction Transport trademarks or other intellectual property, please contact: operations@tractiontransport.com.

User Accounts

If this Website allows the creation of accounts, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

Notify Traction Transport immediately of any unauthorized account access.
Use commercially reasonable efforts to protect your account information.
Accept responsibility for all activity conducted through your account, whether authorized by you or not.

Traction Transport reserves the right to access and manage user accounts as necessary for operational purposes or to enforce these Terms.

Submissions

Any material or communication you submit to the Website (e.g., questions, suggestions, or comments) becomes the property of Traction Transport and is deemed non-confidential and nonproprietary. Traction Transport reserves the right to use, edit, or distribute such material without obligation or compensation to you.

You are prohibited from submitting material that:

Violates any laws or infringes on intellectual property rights.
Is defamatory, obscene, threatening, or otherwise inappropriate.

Prohibited Use

You agree not to use the Website:

In violation of any laws or regulations.
To harm or exploit others, especially minors.
To distribute spam or other unauthorized promotional materials.
To introduce malicious software or disrupt Website operations.

Traction Transport reserves the right to monitor activity and block access for misuse.

Links to Third-Party Websites

For your convenience, this Website may link to external sites. Traction Transport does not control or endorse third-party websites and is not responsible for their content or practices.

Changes to the Website and Terms

Traction Transport reserves the right to update or discontinue Website access or services at any time. Changes to these Terms will be posted on this page. Your continued use of the Website constitutes acceptance of these modifications.

Termination

Traction Transport may terminate your access to the Website at its sole discretion for any reason, including violations of these Terms. Provisions regarding liability limitations, copyright, trademarks, and jurisdiction will survive termination.

Jurisdiction

This Website is operated from Cedar Rapids, Iowa, USA. All claims relating to its use shall be governed by the laws of the State of Iowa, without regard to conflict-of-law provisions.

For further information, contact Traction Transport at operations@tractiontransport.com.

SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Traction Transport, you may receive messages related to the following (provide specific examples):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Traction Transport at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Traction Transport in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Types of SMS Communications

If you have consented to receive text messages from Traction Transport, you may receive text messages related to booking confirmations, service updates, shipment tracking, or other notifications specific to the services we offer. Please ensure that the types of messages reflect the nature of your company’s services and customer interactions. Standard messaging disclosures should also be included.

Example SMS Message:

“Hello, thank you for contacting Traction Transport. How can we assist you today? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Use.”

Please adjust or customize this message based on the type of SMS communications Traction Transport sends to customers.

Additional SMS Terms and Conditions

Message Frequency

Provide an estimate of the daily volume of SMS messages sent to all users.

Example:
“We anticipate sending between 50 and 1,000 text messages daily across all users.”
(This is only an example and should be customized based on Traction Transport’s actual SMS usage.)

Potential Fees for SMS Messaging

Please note that many carriers may charge a fee for each SMS message sent or received. These fees can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

To opt-in to our SMS messaging service, customers must provide explicit consent by checking the designated box when filling out a form on our website.

Opt-Out Method

Customers can opt out of receiving SMS messages from Traction Transport at any time by replying STOP to any received SMS message. Once opted out, they will no longer receive SMS communications. Customers can opt back in by replying START.

Standard Messaging Disclosures

Message frequency may vary.
Message and data rates may apply.
To opt-out, text STOP at any time.
For assistance, text HELP or visit our website at https://app.kitchnstore.com/.
Visit https://tractiontransport.com/privacy-policy/ for our Privacy Policy and https://tractiontransport.com/terms-of-use/ for our Terms of Use.